A thoughtful gift that she'll cherish forever, this sterling silver charm bracelet features a heart-shaped charm personalised with a hand stamped word, name, date or message of your choice (up to 15 characters). It also includes a smaller 18ct gold plated heart charm. This special gift comes beautifully presented in a signature velvet pouch and luxury gift box. Please note: the text is hand stamped, not machine engraved, and is supposed to be uneven and slightly quirky to add to the charm. These selected items will make a truly special gift when you personalise the wall decor with your own special message. Follow these three simple steps and you'll receive your personalised item within 7 days of ordering. How to personalise your product table.cq-sizeguidetable {width:100%; border-collapse: collapse; text-align:left; font-family: Arial; font-size:12px; border-bottom:1px solid #f4f2ec; margin-top:10px;padding-bottom:1px;}table.cq-sizeguidetable th {border-width: 0px;padding: 8px;background-color:#dedbd2;}table.cq-sizeguidetable td {border-width: 0px;padding: 8px;border-style: none;}table.cq-sizeguidetable td:first-child {font-weight:bold;}.cq-sizeguidetable tr:nth-child(odd){background-color: #f4f2ec;} 1. Place your order 2. Consider how you would like to personalise the item 3. Email your personalisation details directly to johnlewis@chambersandbeau.com within 3 days of ordering* including your name, order number and contact details. If you are purchasing this as a gift and do not wish the recipient to be contacted, please ensure that you put your own contact details for this order Refund policy This item is made to your specification and so is excluded from our usual returns policy. Find out more. This does not affect your statutory rights *You may be contacted by the supplier about your order.