A personalised tanned leather luggage tag that can be customised with the text of your choice for an extra special touch. (20 characters max plus a phone number). The sterling silver tag can also be personalised (10 characters max). Please note that the text is not machine engraved but hand stamped letter by letter. The text will not be perfectly aligned and straight. Each piece is made with love in their Devon based studios and will be beautifuy packaged in tissue paper with a velvet pouch and a Chambers & Beau outer box. These selected items will make a truly special gift when you personalise the wall decor with your own special message. Follow these three simple steps and you'll receive your personalised item within 7 days of ordering. How to personalise your product table.cq-sizeguidetable {width:100%; border-collapse: collapse; text-align:left; font-family: Arial; font-size:12px; border-bottom:1px solid #f4f2ec; margin-top:10px;padding-bottom:1px;}table.cq-sizeguidetable th {border-width: 0px;padding: 8px;background-color:#dedbd2;}table.cq-sizeguidetable td {border-width: 0px;padding: 8px;border-style: none;}table.cq-sizeguidetable td:first-child {font-weight:bold;}.cq-sizeguidetable tr:nth-child(odd){background-color: #f4f2ec;} 1. Place your order 2. Consider how you would like to personalise the item 3. Email your personalisation details directly to johnlewis@chambersandbeau.com within 3 days of ordering* including your name, order number and contact details. If you are purchasing this as a gift and do not wish the recipient to be contacted, please ensure that you put your own contact details for this order Refund policy This item is made to your specification and so is excluded from our usual returns policy. Find out more. This does not affect your statutory rights *You may be contacted by the supplier about your order.