Includes a link to your personalised video message from Santa The PNP Gold Pass grants unlimited access to all PNP videos, allowing you to create as many videos as you desire for your children over the festive season. Portable North Pole (PNP) enables personalised video messages to be sent from Santa Claus to the young, and the young at heart. To find out how, follow our three simple steps. How to order your personalised video table.cq-sizeguidetable {width:100%; border-collapse: collapse; text-align:left; font-family: Arial; font-size:12px; border-bottom:1px solid #f4f2ec; margin-top:10px;padding-bottom:1px;}table.cq-sizeguidetable th {border-width: 0px;padding: 8px;background-color:#dedbd2;}table.cq-sizeguidetable td {border-width: 0px;padding: 8px;border-style: none;}table.cq-sizeguidetable td:first-child {font-weight:bold;}.cq-sizeguidetable tr:nth-child(odd){background-color: #f4f2ec;} 1. Add your chosen Portable North Pole item to the basket, checkout and pay 2. Receive the items via your chosen delivery method 3. Using the code found on the label of your product, personalise your new toy on the Portable North Pole website or app. This will generate a special and unique video message for the recipient Visit John Lewis in Oxford Street to experience the PNP Virtual Sleigh Ride - a worldwide exclusive to John Lewis which can only be found in our Christmas Shop, 3rd floor at John Lewis Oxford Street.