There are all sorts of magical trinkets in Santa's Village, even the decorations have a little something special to them. The bauble ornaments are always full of surpises and are known to sometimes have chocolate coins in them! Don't forget, the Postationist Elves always hide special messages from Santa in their trinkets. Includes: Personalised Video Message from Santa Bauble ornament with chocolate coins Portable North Pole (PNP) enables personalised video messages to be sent from Santa Claus to the young, and the young at heart. To find out how, follow our three simple steps. How to order your personalised video table.cq-sizeguidetable {width:100%; border-collapse: collapse; text-align:left; font-family: Arial; font-size:12px; border-bottom:1px solid #f4f2ec; margin-top:10px;padding-bottom:1px;}table.cq-sizeguidetable th {border-width: 0px;padding: 8px;background-color:#dedbd2;}table.cq-sizeguidetable td {border-width: 0px;padding: 8px;border-style: none;}table.cq-sizeguidetable td:first-child {font-weight:bold;}.cq-sizeguidetable tr:nth-child(odd){background-color: #f4f2ec;} 1. Add your chosen Portable North Pole item to the basket, checkout and pay 2. Receive the items via your chosen delivery method 3. Using the code found on the label of your product, personalise your new toy on the Portable North Pole website or app. This will generate a special and unique video message for the recipient Refund policy We can't offer refunds or exchanges on perishable goods such as flowers and food, unless faulty or not as described. Find out more . This does not affect your statutory rights. Please see bottom of page for ingredient information. Visit John Lewis in Oxford Street to experience the PNP Virtual Sleigh Ride - a worldwide exclusive to John Lewis which can only be found in our Christmas Shop, 3rd floor at John Lewis Oxford Street.