Designed and handcrafted in North Wales, the House Nameplate Company create beautiful signs and gifts, adding personality and style to your home. How do I personalise my product? Your beautifully crafted traditional sign is hand polished to a smooth finish and then your choice of house number is applied to the sign by hand on a black background. Each stage of the production process is meticulously carried out and quality controlled to ensure your number arrives to you in perfect condition, together with screw fixings. A representative will contact you by phone within 24 hours of placing your order (the next working day if your order is placed at the weekend). Your number will be completed and delivered within 7 days of ordering. Alternatively you can contact the House Nameplate Company straightaway by emailing johnlewis@hnpuk.com Please note: This house number is not suitable for use in coastal areas. Made to order product This item is made to your specification and so is excluded from our usual returns policy. Find out more . This does not affect your statutory rights.